brand

Not So Secret Key to Branding Your Company

Sunday, March 1st, 2009 | Branding | 4 Comments

Wikipedia states that a brand is a collection of symbols, experiences and associations connected with a product, a service, a person or any other artifact or entity. Your brand is expressed as a promise to deliver unique value. Your brand defines the difference between you and your competition. There are many books, articles and blogs dedicated to branding, but I think most of us, as business owners, forget one important thing about our brand. It is a promise to DELIVER.

How do you deliver unique value? What experiences and associations do your customers connect with your business? Are you true to what you want your brand to be? If you say you are the best at something, do you really deliver the best? If you provide the cheapest price, best quality, exclusive service…will the market call your company a liar? You can’t please everyone. From time to time, you will face challenges that will cause you to deliver contrary to your brand promise, but in the end, do you deliver consistently on your brand promise?

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